Salesforce Developer (Certinia ERP Cloud)

About ACA:
 

ACA is an equal opportunity employer that values diversity. We conduct our business without regard to actual or perceived age, race, color, religion, disability, caregiver, marital or partnership status, pregnancy (including childbirth, breastfeeding, or related medical conditions), ancestry, national origin and citizenship, sex, gender identity and expression, sexual orientation, sexual and reproductive health decisions, military or veteran status, creed, genetic predisposition, carrier status or any other category protected by federal, state and local law. 

ACA is firmly committed to a policy of nondiscrimination, which applies to recruiting, hiring, placement, promotions, training, discipline, terminations, layoffs, recall, transfers, leaves of absence, compensation and all other terms and conditions of employment. 

Here at ACA, we have created a variety of programs to promote ACA’s culture of inclusivity and work hard to ensure that all our employees have an equal opportunity to contribute to ACA and feel that ACA is exactly where they belong. 

ACA was founded in 2002 by four former SEC regulators and one former state regulator. The founders saw a need for investment advisers to receive expert guidance on existing and new regulations. Over the years, ACA has grown both organically and by acquisition to expand our GRC business and technology solutions. Our services now include GIPS standards verification, cybersecurity and technology risk, regulatory technology, ESG advisory, AML and financial crimes, financial and regulatory reporting, and Mirabella for establishing EU operations.

Position Summary:

The Senior Salesforce Engineer's role involves the creation of tailored solutions, extensions, workflows, and integrations, all while adhering to Salesforce's best practices for software engineering. This role requires comprehensive involvement in all stages of software development, utilizing agile methodologies, object-oriented design, and robust design patterns. The Senior Salesforce Engineer will also provide mentoring to other team members, aiding in the timely identification and resolution of application issues that affect workforce productivity. Additionally, this role involves collaboration with administrative staff, business analysts, and business leaders to identify, define, analyze, and implement changes and enhancements. These must offer high scalability, performance, and availability (24x7) within a dynamic, fast-paced environment. 

Job Duties:
 

1. Included in the solution design, development, customization and Responsible for end-user support of the Salesforce platform, including Sales Cloud, Service Cloud, Certinia ERP Cloud and other installed packages 

2. Responsible for developing new enhancements, including creation of custom objects, workflows, validation rules, approval processes, flows, flow triggers and email alerts 

3. Responsible for integration of applications with Salesforce, either directly using connectors or indirectly through APIs 

4. Collaborate with IT Support in the diagnosis and resolution of issues impacting employee productivity and business throughput. 

5. Collaborate with IT Business Analysts and Stakeholders to gather and analyze requirements and propose solutions that leverage Salesforce functionality 

6. Translate approved solutions into actionable deliverables, ensuring high levels of quality, accuracy, process consistency, and performance 

7. Collaborate with Business Operations, Information Technology and other business stakeholders to drive high levels of data integrity and operational reliability 

8. Provide guidance and/or mentoring on solution requirements, technical design, integration architecture, and solution recommendations 

9. Ensure that all necessary changes are documented, reviewed, tested, and approved before being deployed 

10. Occasionally provide after-hours deployment and support

Required Education and Experience:

1. Bachelor’s degree in Information Technology, Computer Science, or a related field or Equivalent work experience 

2. Overall 7+ years in Information Technology; minimum of 5 years of experience implementing and supporting technically complex solutions in Salesforce.

3. Handson supporting, maintaining and enhancing Salesforce CPQ, Certinia ERP Cloud.

4. Good knowledge of Salesforce and its ecosystems, including the declarative and programmatic development models, the agile and scrum methodologies, and the cloud infrastructure and services.

5. Solid understanding of software development methodologies, tools, and best practices. 

6. Strong analytical and problem-solving skills, with the ability to think creatively and propose innovative solutions. 

7. Customer-oriented and results-driven mindset, as well as the ability to deliver high-quality and innovative solutions.

8. Strong hands-on proficiency with design and development in Sales and Service Cloud, Apex, Process Builders, Visualforce, Lighting, SOQL, Profiles/Roles and Sharing Rules, Flow, Workflow rules, Triggers, Change Data Capture, Object Relationship, and/or Platform Events 

9. Proficient in working with Community Portal, Process Builders, Flows, Omni Channels, Apex Scheduling and Batch Processes. 

10. Solution Design and Development lead role experience is a must.

Required Skills and Attributes:
 

1. Demonstrated professional integrity.

2. Dependable, flexible, and adaptable to new ACA initiatives and changing client needs.

3. Ability to work well in a fast-paced, small-team environment.

4. Ability to establish and maintain effective working relationships with colleagues and clients.

5. Highly motivated and goal-oriented; proactive in one’s own education and career progression; volunteers for and shows initiative on both internal and external projects and tasks.

6. Strong organizational and problem-solving skills with attention to detail 

7. Strong oral and written communication skills 

8. Understand the IT team’s goals and how they impact the company. Understand the impact of their work on the IT team and goals. Excellent verbal and written communication skills, with the ability to effectively articulate complex technical concepts to both technical and non-technical stakeholders. 

9. Strong attention to detail and a passion for writing clean, efficient, and maintainable code. 

10. Ability to work independently and collaboratively within a team, demonstrating leadership qualities when necessary. 

11. Continuously learning mindset, with a desire to stay updated with the latest technologies and industry trends. 

12. Dedicated to upholding ACA’s high-quality standards and customer service focus.

Required Licenses and Certification(s):
 

Salesforce Administrator 

Salesforce Platform Developer 

Salesforce Platform App Builder 

Certinia SysAdmin Certifications

Why join our team? 
 

We are the leading governance, risk, and compliance (GRC) advisor in financial services. When you join ACA, you'll become part of a team whose unique combination of talent includes the industry's largest team of former regulators, compliance professionals, legal professionals, and GIPS® standards verifiers in the industry, along with practitioners in cybersecurity, ESG, and regulatory technology.

Our team enjoys an entrepreneurial work environment by offering innovative and tailored solutions for our clients. We encourage creative thinking and making the most of your experience at ACA by offering multiple career paths. We foster a culture of growth by focusing on continuous learning through inquiry and curiosity, and transparency. If you’re ready to be part of an award-winning, global team of thoughtful, talented, and committed professionals, you’ve come to the right place.