Commercial Operations & Analytics Associate

About ACA:
 

ACA believes that we can deliver the world’s best GRC software to our blue-chip financial services client base of over 3500 firms. We are seeking top talent to join us in our journey to build and deliver “The SalesForce of Compliance”.  Compliance Officers in finance have been stuck in the past, with inefficient, manual effort driving their compliance programs. ACA’s ComplianceAlpha is deployed at 800+ clients and more daily to help modernize that. We are investing significantly to drive technology usage at our clients.

The Opportunity:

​​The Commercial Operations & Analytics Associate and Sales Analyst roles will support the broader commercial operations team as well as the sales and business development team in pursuit of their growth targets. This individual is responsible for handling and managing the workflow of ACA’s sales processes, enabling commercial operations to run smoothly and ensure the implementation of sales strategies to further the growth of the organization

What you’ll do:

• ​​Ensure sales opportunities are created and updated in ACA’s client relationship management system​ 
• Ensure non-standard scope, service, fee and other related client contract terms are identified and communicated to applicable ACA personnel 
• Comprehend, extract, and analyze information from various data sources for data maintenance and reporting needs.  
• Apply data cleansing techniques to improve the quality and accuracy of contacts and accounts databases and develop processes and methods for acquiring net new names to our database 

• Engage and work with aligned operations teams and lines of business to achieve data needs and analysis results more effectively. 

• Perform work under minimal supervision. 
• Perform ad-hoc work/special projects as necessary to support ACA on various client and internal initiatives 

 To qualify for the role, you must have:

• BS/BA degree in an analytical field (Computer Science, Engineering, Mathematics, Business, or related field) 
• 2-5 years’ work experience, preferably in sales or operations 
• Preferred: Work experience within the financial services industry 

• Ability to exercise discretion and make independent judgments on matters of significance. 
• Independence and the ability to learn quickly. 
• Excellent ability to communicate across groups and levels within the organization.  
• Dependable, flexible, and adaptable to new ACA initiatives and changing client needs. 
• Ability to work well in a fast-paced, small-team environment. 
• Strong organizational and problem-solving skills with attention to detail 
• Strong oral and written communication skills 
• Proficient with Microsoft Office applications, Adobe Acrobat, and the Internet 
• Familiar with PowerBI  

What working at ACA offers:

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. Our Total Rewards package includes medical coverage fully funded by ACA for employees and their family as well as access to Maternity & Fertility and Wellness programs. ACA also provides Personal Accident Insurance, Group Term Life Insurance, Employee Discount programs and Employee Resource Groups. You’ll be granted time off for designated ACA Paid Holidays, Privilege Leave, Casual/Sick Leave, and other leaves of absence to support your physical, financial, and emotional well-being.

About ACA:

ACA Group is the leading governance, risk, and compliance (GRC) advisor in financial services. We empower our clients to reimagine GRC and protect and grow their business. Our innovative approach integrates consulting, managed services, and our ComplianceAlpha® technology platform with the specialized expertise of former regulators and practitioners and our deep understanding of the global regulatory landscape.

What we commit to:

ACA is firmly committed to a policy of nondiscrimination, which applies to recruiting, hiring, placement, promotions, training, discipline, terminations, layoffs, transfers, leaves of absence, compensation and all other terms and conditions of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected status in accordance with application.