Director, Quality Assurance

The Opportunity 

ACA believes that we can deliver the world’s best GRC software to our blue-chip financial services client base of over 3500 firms. We are seeking top talent to join us in our journey to build and deliver “The SalesForce of Compliance”.  Compliance Officers in finance have been stuck in the past, with inefficient, manual effort driving their compliance programs. ACA’s ComplianceAlpha is deployed at 800+ clients and more daily to help modernize that. We are investing significantly to drive technology usage at our clients. 

You will be responsible for the day-to-day management of QA strategy and initiatives for all of our platforms, including ComplianceAlpha, Aponix, and Ethos. This role focuses on working with the development team, QA Engineers, and other stakeholders to identify and deliver high-quality and competitive products and features in our product lineup.  You will be responsible for ensuring that the Pune-based QA staff are aligned with their US-based colleagues for end-to-end delivery of their products. 

Your key responsibilities 

• Bring a creative mindset to work to anticipate and solve tough problems as part of a team. 

• Coach and mentor QA staff through technical challenges and professional development. 

• Work closely with US-based leadership team to align on technical, procedural, and product strategy and help disseminate that to Pune-based staff. 

• Assist the US-based leadership team in recruiting new talent and building the technology team in Pune. 

• Develop and maintain QA and Automation best practices and standards. 

• Ensure development and QA standards are upheld by the team. 

• Ensure training obligations are met across the team. 

• Be a close partner to product owners and senior leadership in order to deliver working quality software to customers that meet their needs 

Skills and attributes for success 

• You must always be curious about the business and customers you support.  The more you know and understand your customers and how they work on a daily basis, the better equipped you will be to deliver high quality technology solutions. 

• Strong capability for managing multiple projects simultaneously and balance time constraints 

• Motivated to deliver the best possible software solutions in a fast-paced collaborative environment 

• Ability to mentor and guide the next wave of up-and-coming QA engineers, helping them learn best practices and standards 

• Proactively learn and experiment with new technologies and cloud development strategies, staying ahead of the curve 

• Experience working in an agile environment, including understanding sprint structure, velocity and how that contributes to planning, how to properly break down requirements into user stories 

• Ability to understand and demonstrate through your actions that quality first often means getting creative with the team and key stakeholders 

• Ability to self-manage multiple priorities and understand when to ‘switch gears’ to unblock others 

• Clear and concise written and verbal communication skills 

• Ability to understand your key stakeholders across your products and when communication about an issue or project timelines is necessary 

• Experience with various development methodologies, including agile and TDD 

• Desired technologies include Angular, Java, C#, JavaScript/Python, SQL/No-SQL 

• Experience with AI and AWS is also desired 

To qualify for the role you must have 

• At least ten years of professional / enterprise level web development or Quality Assurance roles, of which 3-5 years include agile project or program management 

• Technical knowledge and hands-on experience with cloud-based SaaS architecture 

• Understanding on how to make the “tough” decisions on features with the engineering and product teams to ensure product delivery 

• Hands on experience with resource allocation based on velocity and other defined-constraints 

• Experience leading multiple projects or initiatives with given timelines and running globally distributed teams   

Ideally, you’ll also have 

• Bachelor’s Degree in STEM 

• Knowledge of cloud-based architecture, AWS, Azure, GCP 

• Project management certification 

• Experience in launching greenfield applications 

• Experience maintaining legacy applications 

• Understanding on how to scale team sizes across multiple time zones 

• Understanding of serverless architecture including PaaS or FaaS models within AWS, Azure or GCP 

What we look for 

We’re interested in smart, passionate technologists with strong vision and a desire to stay on top of trends in the industry. If you have a genuine passion for new technologies and transforming an entire industry, this role may be for you. 

What working at ACA offers 

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options as well as a flexible work environment. You’ll also be granted time off for designated ACA Paid Holidays, Summer Fridays, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.  

 
Plus, we offer: 

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. 

• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. 

• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. 

• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. 

Why join our team?  

We are the leading governance, risk, and compliance (GRC) advisor in financial services. When you join ACA, you'll become part of a team whose unique combination of talent includes the industry's largest team of former regulators, compliance professionals, legal professionals, and GIPS® standards verifiers in the industry, along with practitioners in cybersecurity, ESG, and regulatory technology. 

Our team enjoys an entrepreneurial work environment by offering innovative and tailored solutions for our clients. We encourage creative thinking and making the most of your experience at ACA by offering multiple career paths. We foster a culture of growth by focusing on continuous learning through inquiry and curiosity, and transparency. If you’re ready to be part of an award-winning, global team of thoughtful, talented, and committed professionals, you’ve come to the right place. 

More about ACA 

ACA was founded in 2002 by four former SEC regulators and one former state regulator. The founders saw a need for investment advisers to receive expert guidance on existing and new regulations. 

Over the years, ACA has grown both organically and by acquisition to expand our GRC business and technology solutions. Our services now include GIPS standards verification, cybersecurity and technology risk, regulatory technology, ESG advisory, AML and financial crimes, financial and regulatory reporting, and Mirabella for establishing EU operations. 

What we commit to 

ACA is an equal opportunity employer that values diversity. We conduct our business without regard to actual or perceived age, race, color, religion, disability, caregiver, marital or partnership status, pregnancy (including childbirth, breastfeeding, or related medical conditions), ancestry, national origin and citizenship, sex, gender identity and expression, sexual orientation, sexual and reproductive health decisions, military or veteran status, creed, genetic predisposition, carrier status or any other category protected by federal, state and local law.  

ACA is firmly committed to a policy of nondiscrimination, which applies to recruiting, hiring, placement, promotions, training, discipline, terminations, layoffs, recall, transfers, leaves of absence, compensation and all other terms and conditions of employment.  

Here at ACA, we have created a variety of programs to promote ACA’s culture of inclusivity and work hard to ensure that all our employees have an equal opportunity to contribute to ACA and feel that ACA is exactly where they belong.