HR Specialist

About ACA:
ACA Group is the leading governance, risk, and compliance (GRC) advisor in financial services. We empower our clients to reimagine GRC and protect and grow their business. Our innovative approach integrates consulting, managed services, and our ComplianceAlpha® technology platform with the specialized expertise of former regulators and practitioners and our deep understanding of the global regulatory landscape. 

The Opportunity:
We are seeking a detail-orientated and service-driven HR Operations Specialist to join our global HR Operations team. This role will support core HR processes, with a primary focus on onboarding, offboarding, employee lifecycle data management and responding to employee inquiries.

The ideal candidate will have hands-on experience working with HR systems and processes across both India and the US and will play a critical role in ensuring a smooth and compliant employee experience. 

What you’ll do:

• Coordinate and execute onboarding processes for new hires in both India and the US; including document generation, system setup, background checks, US I-9 verifications and orientation scheduling.
• Manage employee exits coordinating with IT, payroll and other internal teams with offboarding tasks.
• Maintain accurate and up-to-date employee records in HRIS as well as process employee data changes (promotions, transfers, terminations).
• Serve as the primary point of contact for HR policy, benefit, system and process questions from employees. 
• Conduct weekly new hire orientation informing employees about ACA and how to complete onboarding tasks.
• Implement, communicate and manage HR programs and policies.
• Ensure HR processes comply with local labor laws and internal policies for both India and the US.
• Perform ad-hoc work/special projects as necessary to support ACA on various initiatives.

To qualify for the role you must have:

• Bachelor’s Degree or equivalent qualification – major or concentration in human resources preferred.
• Must have strong knowledge of HR practices in both India and the US. Bonus if there is knowledge of EU.
• Proficient in Microsoft Excel and ticketing tools (Zendesk).
• Five years of related HR Generalist experience.

Skills and attributes for success:

• Strong attentional to detail and organizational abilities.
• Excellent interpersonal and communication skills.
• Ability to handle sensitive information with confidentiality and professionalism.
• Ability to work independently, multi-task, and prioritize effectively.
• Highly motivated and goal oriented; proactive in one’s own education and career progression; volunteers for and shows initiative on both internal and external projects and tasks.

What working at ACA offers:
We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. Our Total Rewards package includes an annual discretionary bonus, pension, private medical insurance, group life insurance, group income protection, subsidized corporate gym membership, season ticket loan, employee assistance programme, and more. Our time off options include up to 26 days of annual holiday allowance and statutory bank holidays, as well as days off for your work anniversary, career development, and volunteering.

What we commit to:
ACA is firmly committed to a policy of nondiscrimination, which applies to recruiting, hiring, placement, promotions, training, discipline, terminations, layoffs, transfers, leaves of absence, compensation and all other terms and conditions of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.