Senior Analyst, Cash Application

About ACA:
 

ACA Group is the leading governance, risk, and compliance (GRC) advisor in financial services. We empower our clients to reimagine GRC and protect and grow their business. Our innovative approach integrates consulting, managed services, and our ComplianceAlpha® technology platform with the specialized expertise of former regulators and practitioners and our deep understanding of the global regulatory landscape.

Position Summary


The individual in the role of Sr. Analyst, Cash Application is primarily responsible for processing payments received from ACA clients as well being responsible for project reviews and reconciliations when there are questions about the individual project or client account. 


Job Duties 


1. Responsible for applying payments based on payment remittances and instructions from the clients as well as in accordance with the Desktop procedures.
2. Performs daily reconciliation of payments received to bank statements.
3. Booking of other ad hoc journals bank Charges, interest, etc.
4. Processing of credit card and automated ACH payments.
5. Resolving internal/external client queries in a professional manner.
6. Participates in cross functional workstreams to resolve business process issues.
7. Consistently share accurate information to all inter-dependent groups, adhering to strict deadlines
8. Manage and process refunds as required.
9. Support audit requests including annual and statutory audit.
10.Accountable to perform the posting of payments within the SLA period and ensure any unapplied payments are addressed by month end within agreed tolerance limits. 

Required Education and Experience

1. Minimum five (5) to six (6) years of experience in accounting cash application.
2. Bachelor’s degree from a reputed university.
3. Extensive experience performing client reconciliations and responding to and resolving client questions verbally and in writing.

Required Skills and Attributes:

1. Ability to exercise discretion and make independent judgments on matters of significance.
2. Demonstrated professional integrity.
3. Dependable, flexible, and adaptable to new ACA initiatives and changing client needs.
4. Ability to work well in a fast-paced, small-team environment.
5. Ability to work independently, multi-task and prioritize effectively.
6. Ability to establish and maintain effective working relationships with colleagues and clients.
7. Highly motivated and goal oriented; proactive in one’s own education and career progression; volunteers for and shows initiative on both internal and external projects and tasks.
8. Dedicated to upholding ACA’s high-quality standards and customer service focus.
9. Strong organizational and problem-solving skills with attention to detail.
10. Strong oral and written communication skills.
11. Proficient with Microsoft Office applications, Adobe Acrobat, and the Internet

What working at ACA offers:
 

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. Our Total Rewards package includes medical coverage fully funded by ACA for employees and their family as well as access to Maternity & Fertility and Wellness programs. ACA also provides Personal Accident Insurance, Group Term Life Insurance, Employee Discount programs and Employee Resource Groups. You’ll be granted time off for designated ACA Paid Holidays, Privilege Leave, Casual/Sick Leave, and other leaves of absence to support your physical, financial, and emotional well-being.


What we commit to:
 

ACA is firmly committed to a policy of nondiscrimination, which applies to recruiting, hiring, placement, promotions, training, discipline, terminations, layoffs, transfers, leaves of absence, compensation and all other terms and conditions of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected status.