Senior Manager, Project Management Office

Hybrid Role (Two days per week in the Pune Office/3 days remote)

Work Shift: 6:30PM-3:30AM IST 

The PMO Senior Manager will oversee assigned teams within the Project Management Office and plays a key leadership role responsible for managing high-value, high-visibility, and cross-functional projects within the organization This role plays an active role in establishing project management standards, creating and implementing training programs and liaising across the organization to ensure operational excellence and client satisfaction and that projects are executed efficiently, meet client expectations, and align with organizational objectives.

Key Duties & Responsibilities  

• Hire, lead, grow, and scale a team utilizing best-in-class project management methodologies, techniques, governance, and processes
• Liaise with internal stakeholders (commercial teams on sales pipeline, resource managers on staffing, and enterprise technology teams on developing and enhancing technology and automation) to optimize PRMO workflows and reporting
• Develop and train teams on written standard operating procedures in conjunction with cross-functional teams and initiatives to ensure enterprise-wide success and client satisfaction
• Identify skill and process gaps within the project management teams and recommend changes to PRMO Leadership to optimize PRMO-related workflows
• Set performance targets and conduct reviews for direct reports
• Directly supervise teams of project managers responsible for the successful delivery of professional services engagements. 

Required Education and Experience  

• Bachelor’s degree in business, project management, or related field; advanced degree preferred.
• Minimum 5 years of experience within a Project Management Office or Organization or equivalent experience.
• Minimum 2 years of supervisory experience.
• Strong organizational skills with the ability to manage multiple tasks and competing priorities
• Excellent communication skills to cultivate and maintain relationships with project managers, teams, vendors, and other stakeholders.
• Strong knowledge of project management methodologies, tools, and software;
• Proven experience managing high-value and complex projects in a consulting environment.
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint)

Preferred Education and Experience

• Proven experience managing high-value and complex projects in a governance, risk, and compliance consulting environment.
• Financial Industry experience
• Familiarity with Certinia PS Cloud (PSA)
• Certification in Project Management (e.g., PMP, PRINCE2)

Required Skills and Attributes 

• Proven ability to motivate and lead teams, ensuring their productivity and effectiveness.
• Demonstrated ability to lead and mentor project teams effectively.
• Exceptional communication skills, capable of delivering tailored messages to stakeholders and interpreting feedback effectively.
• Excellent problem-solving, organizational, and decision-making skills.
• Deep understanding of operational systems, technology adoption, and process improvement
• A commitment to providing exceptional service to internal and external customers.
• Proficient in identifying, analyzing, and responding to project risks to ensure successful outcomes.
• Skilled in managing time effectively, prioritizing tasks, and creating detailed project schedules.
• Adept at identifying, engaging, and communicating with stakeholders to align project objectives with expectations.
• Knowledgeable in using project management software and tools to streamline project execution.
• Strong analytical skills to identify and resolve project challenges efficiently.
• Attention to detail and ability to work independently with minimal supervision

What working at ACA offers: 
 

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. Our Total Rewards package includes medical coverage fully funded by ACA for employees and their family as well as access to Maternity & Fertility and Wellness programs. ACA also provides Personal Accident Insurance, Group Term Life Insurance, Employee Discount programs and Employee Resource Groups. You’ll be granted time off for designated ACA Paid Holidays, Privilege Leave, Casual/Sick Leave, and other leaves of absence to support your physical, financial and emotional well-being. 

What we commit to: 
 

ACA is firmly committed to a policy of nondiscrimination, which applies to recruiting, hiring, placement, promotions, training, discipline, terminations, layoffs, transfers, leaves of absence, compensation and all other terms and conditions of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender