Senior Accounts Receivable Analyst

The Opportunity:  

The Accounts Receivable Senior Analyst will be part of a versatile team responsible for:

• Overseeing the entire financial operations process or
• The customer set-up, invoice creation and cash application for ACA’s clients as well as project reviews and reconciliations related to projects or client account.

This is a remote role, and preferred locations are east coast based (NYC, Pittsburgh, Boston, or Florida (Boca Raton, Miami).

What you’ll do:  

Financial Operations:

• Oversee and resolve escalation related to cash application and collections during business day hours.
• APS ownership from project creation down to invoicing
• Respond to daily revenue -related inquiries from various stakeholders. Provide accurate and timely information to support business decision
• Assist with financial operations related to acquisitions. Ensure seamless transition and integration of acquired entities into existing financial systems.
• Assist with financial operations related to acquisitions. Ensure seamless transition and integration of acquired entities into existing financial systems.
• Zendesk Ticket Escalations – handle and resolve tickets related to financial operation. Prioritize and escalate to ensure timely resolution.
• Process terminations in accordance with company policy and procedure
• Maintain accurate and up-to-date records of customer interactions and collection activities.
• Prepare and submit reports on collection efforts and results.
• Develop and maintain strategic partnership with Stakeholders
• Work closely with the Sales AEs and CSMs to address customer issues and improve overall customer satisfaction.

Billing:

• Review, understand and apply the terms of ACA’s client agreements.
• Set-up the customer account, consistent with the underlying contract.
• Generate invoices individually or in batches, ensuring consistency of all invoices with the company framework and with the underlying agreements.
• Both fixed fee and hourly invoicing will be part of the responsibilities, including hourly adjustments as needed.
• Perform cash application as required.
• Respond to internal and external inquiries regarding ACA client accounts, clarifying and updating project information and resolving billing discrepancies.
• Perform ad-hod work/special projects as necessary to support ACA on various client and internal initiative.

 To Qualify for the role, you will have:  

• Minimum of 3+ years’ experience for designated area (Billing or Financial Operations) in a high-volume, fast-paced environment
• Bachelor's Degree (Business or Accounting), or other quantitative background

Ideally, you’ll also have: 

Experience in the Professional Services industry.

What working at ACA offers: 

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. Our Total Rewards package includes medical and dental coverage and 401(k) plans, and a wide range of paid time off options as well as a flexible work environment. You’ll also be granted time off for designated ACA Paid Holidays, Summer Fridays, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. We also offer unique benefits such as Student Debt Forgiveness and Pet Insurance.  

About ACA: 

ACA Group is the leading governance, risk, and compliance (GRC) advisor in financial services. We empower our clients to reimagine GRC and protect and grow their business. Our innovative approach integrates consulting, managed services, and our ComplianceAlpha® technology platform with the specialized expertise of former regulators and practitioners and our deep understanding of the global regulatory landscape. 

What we commit to: 

ACA is firmly committed to a policy of nondiscrimination, which applies to recruiting, hiring, placement, promotions, training, discipline, terminations, layoffs, transfers, leaves of absence, compensation and all other terms and conditions of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.