Senior Business Analyst

The Opportunity: 

As a senior business analyst you will be responsible for acting as the main facilitator between the ComplianceAlpha engineering, product and customer facing teams. This is a high impact role which will ensure that our software development lifecycle keeps moving forward and that our road map goals are met. This role will require you to collaborate with many stakeholders including the product leadership team, sales and marketing and engineering to produce meaningful results and great software. 

• Highly desired locations: New York City, Pittsburgh, Chattanooga, Boston, Chicago, Florida (Boca Raton, Miami), San Francisco, Los Angeles, Dallas, and Houston.
• Note: This role will likely move to a hybrid role in the future.

What You'll Do: 

• Partner with our product managers to gather business requirements, create business process flows, and write detailed user stories. 
• Facilitate scrums, grooming sessions and other meetings 
• Work closely with the product engineering team to analyze and clarify requirements and understand product feasibility 
• Perform analysis on business issues and propose solutions to solve issues 
• Identify, manage, resolve and track client issues as they arise using various agile development toolsets such as Confluence and Jira 
• Assist in the creation of product documentation and training materials for internal and external use 
• Conduct meetings and presentations to share ideas and findings 
• Perform user acceptance testing to help validate releases 
• Supervise, train, evaluate, oversee, and provide feedback to junior colleagues 
• Help drive SDLC best practices across the organization 
• Perform ad-hoc work/special projects as necessary to support ACA on various client and internal initiatives 

To qualify for the role, you must have: 

• 5+ years of experience supporting a SaaS business model 
• Bachelor’s Degree preferred, computer science, information technology, math, or related field preferred 
• Demonstrated success at helping launch a brand-new product. 
• Regulatory Compliance experience preferred 
• Excellent communication and requirement gathering skills 
• Highly organized and effective planning and prioritizing skills 
• Working knowledge of database concepts and SQL preferred 
• Experience in Agile software development methodologies (Atlassian, Confluence, Wiki and/or JIRA) 
• Ability to manage multiple tasks and assignments with minimal supervision 
• Ability to interpret customer business needs and translate them into application and operational requirements 
• Demonstrated professional integrity  
• Dependable, flexible, and adaptable to new ACA initiatives and changing client needs 
• Ability to work well in a fast-paced, small-team environment 
• Highly motivated and goal oriented; proactive in one’s own education and career progression; volunteers for and shows initiative on both internal and external projects and tasks 

What working at ACA offers: 

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. Our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options as well as a flexible work environment. You’ll also be granted time off for designated ACA Paid Holidays, Summer Fridays, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. We also offer unique benefits such as Student Debt Forgiveness and Pet Insurance. 

About ACA: 

ACA Group is the leading governance, risk, and compliance (GRC) advisor in financial services. We empower our clients to reimagine GRC and protect and grow their business. Our innovative approach integrates consulting, managed services, and our ComplianceAlpha® technology platform with the specialized expertise of former regulators and practitioners and our deep understanding of the global regulatory landscape. 

What we commit to: 

ACA is firmly committed to a policy of nondiscrimination, which applies to recruiting, hiring, placement, promotions, training, discipline, terminations, layoffs, transfers, leaves of absence, compensation and all other terms and conditions of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.